TERMS AND CONDITIONS OF THE ONLINE STORE REBRANDTWEAR.COM
(effective from FEBRUARY 04, 2026)
§1. DEFINITIONS
1.1. The following capitalized terms used in these Terms and Conditions shall have the meanings set out below:
a) Store – the online store operated by the Seller and available at www.rebrandtwear.com;
b) Seller – Karolina Buczyńska, operating as a sole trader under the business name Karolina Buczyńska, with its registered office in Warsaw, Poland (03-289), ul. Ludwika Pasteura 6a/15, VAT ID (NIP): 5252868781, REGON: 389370340;
c) Product – a personalized ring offered for sale by the Seller in the Store, created individually for the Client based on the specifications selected by the Client;
d) Personalized Product – a Product made to the Client’s individual order and according to the Client’s personal choices and preferences, which is not a standard, mass-produced, or stock item;
e) Personalization – the process by which the Client selects the characteristics of the Product, including in particular the ring model, gemstone type, size, and the symbolic intention assigned as part of the artistic and creative process carried out in Bali (Indonesia);
f) Intention – a symbolic, artistic, and personal meaning assigned to the Product during the creative process, which has a non-material, non-therapeutic, and non-guaranteed character and does not constitute medical, psychological, spiritual, or advisory services;
g) Client – any natural person, legal entity, or organizational unit with legal capacity that places an order or uses the Store;
h) Consumer – a Client who is a natural person acting for purposes outside their trade, business, or profession, within the meaning of applicable consumer protection laws;
i) Entrepreneur with Consumer Rights – a Client who is a natural person conducting business activity, who enters into an Agreement related to such activity, provided that the Agreement does not have a professional character for that person, in accordance with applicable European Union consumer protection regulations;
j) Terms and Conditions – this document governing the rules for using the Store and for concluding sales agreements between the Client and the Seller;
k) Agreement – a distance sales agreement concluded between the Client and the Seller via the Store for the purchase of a Personalized Product;
l) Business Day – any day from Monday to Friday, excluding public holidays applicable in Poland;
m) Account – an individual online account created by the Client within the Store for the purpose of placing orders, managing personal data, and reviewing order history;
n) Cart – a functionality of the Store allowing the Client to temporarily store selected Products prior to placing an order;
o) Newsletter – an electronic service consisting of sending commercial, marketing, promotional, and informational content to the Client by electronic means, subject to the Client’s prior consent;
p) Privacy Policy – a separate document describing the rules governing the processing of personal data by the Seller;
q) Applicable Law – mandatory consumer protection regulations applicable to the Client, including, where applicable, European Union consumer law, without prejudice to the law governing these Terms and Conditions;
r) Non-conformity – a lack of conformity of the Product with the Agreement, as understood under applicable consumer protection laws, including Directive (EU) 2019/771 and relevant national implementing provisions.
§2. GENERAL INFORMATION
2.1. Prior to using the Store, the Client is obliged to familiarize themselves with the content of these Terms and Conditions and the Privacy Policy.
2.2. Use of the Store, including in particular the placement of an order, constitutes acceptance of these Terms and Conditions.
2.3. By placing an order, the Client agrees to the Terms and Conditions binding on the date of submission of the order.
2.4. By placing an order, the Client declares that they are at least 18 years of age and have full legal capacity to enter into a sales agreement for a Personalized Product.
2.5. The Client’s personal data are processed by the Seller in accordance with applicable law and the Privacy Policy available in the Store.
2.6. The Store offers both standard Products and Personalized Products. Personalized Products are made individually to the Client’s order, in accordance with the Personalization options selected by the Client. Information as to whether a Product is a Personalized Product is clearly indicated in the Product description. All Products offered in the Store are new and unused.
2.7. The Client undertakes to provide truthful, complete, and up-to-date information when creating an Account and when placing an order.
2.8. In the event that required data are not provided, or data provided are false or outdated, the Seller shall have the right to refuse to process the order or to suspend its execution until the Client supplements or corrects the data.
2.9. The Store makes every effort to ensure that information regarding Products available in the Store is accurate and up to date. Due to the fact that Products are made to the Client’s individual order, in exceptional cases it may not be possible to fulfill an order. In such a case, the Client shall be informed without undue delay.
2.10. The Seller reserves the right to modify the Product assortment, the scope of available Personalization options, and Product prices at any time. Such changes shall not affect orders placed prior to their entry into force.
2.11. Information about Products presented in the Store, including in particular descriptions, features, parameters, and prices, constitutes an invitation to enter into an agreement and does not constitute a binding offer.
2.12. The Store constitutes a platform enabling Clients to place orders and conclude sales agreements for Personalized Products directly with the Seller.
2.13. The Client may contact the Seller:
a) electronically, via e-mail at: contact@rebrandwear.com,
b) through the contact form available in the Store.
2.14. The Seller ships Products from Bali, Indonesia, to Clients worldwide, in accordance with the rules set out in §6 of these Terms and Conditions.
2.15. The Client undertakes to:
a) use the Store in accordance with its intended purpose, these Terms and Conditions, and applicable law;
b) refrain from actions that could disrupt the proper functioning of the Store; c) refrain from posting false, misleading, or unlawful opinions regarding Products or the Seller; d) refrain from placing fictitious, fraudulent, or dishonest orders.
In the event of a justified suspicion of a breach of the above obligations, the Seller shall have the right to cancel the order and notify the Client accordingly.
2.16. Product prices displayed in the Store are expressed in the following currencies: United States dollar (USD), Australian dollar (AUD), Canadian dollar (CAD), euro (EUR), Indonesian rupiah (IDR), Japanese yen (JPY), Polish złoty (PLN), and pound sterling (GBP).
Prices constitute gross prices and include all mandatory price components and applicable taxes, unless expressly stated otherwise in the Product description.
2.17. The Client may place orders either by creating an Account or without creating an Account. Where an Account is created, the Client should log in before placing an order.
2.18. The Store uses cookies to ensure the proper functioning of the website and for statistical analysis purposes. Detailed information regarding cookies and the processing of personal data is provided in the Privacy Policy.
2.19. The Seller shall not be liable for the inability to use the Store or any of its functionalities due to reasons beyond the Seller’s control, including in particular technical failures, interruptions in Internet access, or force majeure events.
§3. ACCOUNT CREATION
3.1. In order to create an Account in the Store, the Client shall perform the following steps: a) visit the Store’s website at www.rebrandtwear.com and click the “Register” tab; b) complete the registration form by providing:
– an e-mail address,
– a password created by the Client,
– re-entering the password to confirm it;
c) check the box confirming acceptance of the Terms and Conditions and the Privacy Policy; d) optionally check the box consenting to receive the Newsletter;
e) click the “Register” button.
3.2. Upon clicking the “Register” button, an activation link shall be sent to the e-mail address provided by the Client. Clicking the activation link is required to gain access to the Account.
3.3. After logging into the Account, the Client may supplement their data with the following information:
– first and last name,
– telephone number,
– delivery address (street, building number, apartment number, city, postal code, country), – company name and VAT ID (optional, for business Clients).
3.4. The Account enables the Client, in particular, to:
– store personal data and order history,
– place and review orders,
– track order status,
– access special offers and promotions available to registered users.
3.5. The Client may delete the Account at any time and without stating reasons by sending a relevant request to the following e-mail address: contact@rebrandwear.com. The Account shall be deleted without undue delay after receipt of such request.
3.6. The Seller reserves the right to block or delete the Client’s Account if the Client: a) violates applicable law or these Terms and Conditions;
b) provides unlawful content;
c) undertakes actions that may disrupt the functioning of the Store (including, but not limited to, repeatedly placing orders without collecting shipments or posting spam or misleading reviews).
3.7. In the event that the Account is deleted by the Seller, the Client shall be notified thereof by e mail. 3.8. Deletion of the Account shall not affect the execution of orders placed prior to such deletion.
§4. PURCHASING AS A GUEST
4.1. Purchases may also be made by guests, i.e. unregistered Users. In such cases, the User shall be requested to provide basic information necessary for the fulfillment of the order.
4.2. The data required to complete an order include:
– first and last name,
– telephone number,
– delivery address (street, building number, apartment number, city, postal code, country). 4.3. For the purpose of managing a specific order, an unregistered User may access order details via a link sent in the order confirmation e-mail.
§5. CONCLUSION OF THE AGREEMENT
5.1. The Client concludes a sales agreement for a Personalized Product by placing an order in the Store, in accordance with the procedure set out in this Section.
5.2. The order placement process includes the following steps:
a) adding the selected Personalized Product to the Cart;
b) proceeding to checkout and completing the order form by providing the required information, in particular:
– first and last name,
– e-mail address,
– telephone number,
– delivery address (if different from the Client’s address),
– optionally: company name and VAT ID (for Clients acting as entrepreneurs); c) selecting the available Product Personalization options;
d) selecting the method of payment and the method of delivery;
e) accepting the Terms and Conditions and the Privacy Policy by checking the appropriate box (checkbox);
f) optionally – consenting to receive the Newsletter;
g) clicking the “Order and Pay” button or another equivalent button clearly indicating an obligation to make payment.
5.3. By placing an order, the Client confirms:
a) the accuracy and correctness of all data provided in the order form;
b) the correctness of the selected Personalization options, in particular the ring size, model, and gemstone;
c) the individual and custom-made nature of the Personalized Product.
5.4. After placing the order, the Client shall receive an automatic confirmation of receipt at the provided e-mail address (“Order Confirmation”). This confirmation does not constitute the conclusion of the Agreement and merely confirms receipt of the order for further verification.
5.5. The Agreement is concluded at the moment the Seller sends the Client an e-mail confirming acceptance of the order for processing, unless the circumstances referred to in Sections 5.6–5.8 below occur.
5.6. The Client is obliged to make payment for the order within 24 hours from the moment the order is placed. If payment is not made within this period, the Seller shall have the right to cancel the order without additional notice to the Client.
5.7. If it is not possible to fulfill the order, in particular for reasons beyond the Seller’s control or related to the production process of the Personalized Product, the Client shall be informed without undue delay of:
a) the possibility of modifying the order;
b) the possibility of extending the order fulfillment time;
c) a full refund of the amounts paid – if the Client does not accept the above solutions.
5.8. The Seller reserves the right to cancel the order if:
a) the Client has provided incorrect or incomplete data preventing fulfillment of the order; b) the Client has failed to make payment within the required time;
c) there is a justified suspicion that the order was placed in a dishonest manner or in violation of these Terms and Conditions.
5.9. The Client may modify or cancel the order only until receipt of the e-mail confirming acceptance of the order for processing. Once order fulfillment has commenced, including the production and Personalization process of the Product, cancellation or modification of the order shall no longer be possible.
5.10. The Parties mutually acknowledge and agree that a portion of the proceeds generated from the performance of the Agreement shall be allocated to support coral reef protection and restoration initiatives conducted by Renato Bezerra. The Seller undertakes to donate an amount equal to 2% of the gross value of each transaction concluded under the Agreement, in the form of a donation made independently by the Seller.
5.11. The funds referred to in Section 5.10 above shall be transferred periodically, no less frequently than once every six (6) months, to the bank account designated by Renato Bezerra. The Seller undertakes to retain documentation confirming the completion of such transfers in accordance with applicable law.
5.12. The Parties mutually declare that the provisions of Sections 5.10–5.11 do not constitute any obligation on the part of the Client to directly finance Renato Bezerra. All donations are made exclusively by the Seller and do not create any legal, contractual, or financial relationship between the Client and Renato Bezerra.
5.13. All information regarding Products presented in the Store, including descriptions, characteristics, and prices, constitutes an invitation to enter into an agreement and may be subject to change until the Client places an order.
Additional protection – Personalized Products & Size Responsibility
5.14. The Client acknowledges that Personalized Products are manufactured exclusively based on the specifications provided by the Client and therefore are not subject to the statutory right of withdrawal, return, exchange or refund, in accordance with applicable consumer protection laws.
5.15. The Client bears full and sole responsibility for the accuracy of all Personalization details provided, including but not limited to ring size. A Product that does not fit the Client’s expectations, preferences or measurements shall not constitute a defect, lack of conformity, or grounds for any claim against the Seller.
5.16. Any resizing, modification or adjustment of a Personalized Product is not guaranteed and remains entirely at the Seller’s sole discretion. If the Seller agrees to perform such modification, it may be subject to additional fees and all related costs, including production, shipping, customs duties and taxes, which shall be borne exclusively by the Client.
5.17. The Seller shall not be liable for any consequences arising from incorrect Personalization data provided by the Client.
§6. DELIVERY AND COLLECTION
6.1. Products are delivered to the address provided by the Client when placing the order.
6.2. Deliveries are carried out worldwide, in accordance with the rules set out in this Section. Orders are fulfilled and shipped using reputable courier and logistics service providers, in particular InPost and DHL, depending on the destination country and the delivery option selected by the Client at checkout.
6.3. Delivery model:
a) for deliveries within Poland and the European Union – Products are manufactured in Indonesia (Bali), then transported in bulk to Poland and dispatched to Clients from the territory of the Republic of Poland;
b) for deliveries outside the European Union – Products are shipped directly from Indonesia (Bali) to the Client.
6.4. Available delivery methods, estimated delivery times and costs are presented in the Store at the checkout stage and may vary depending on the destination country, selected delivery method and current logistical conditions.
6.5. The estimated fulfillment time for a Personalized Product is up to 3 (three) weeks from the date of conclusion of the Agreement and includes production, personalization, international transport and delivery to the Client.
6.6. In the event of circumstances that may affect the fulfillment time, in particular those related to international transport, customs clearance or force majeure, the Client shall be informed without undue delay.
6.7. The Client is obliged to inspect the shipment upon delivery.
6.8. In the event of visible damage to the shipment:
a) for courier delivery – the Client should draw up a damage report in the presence of the courier and prepare photographic documentation;
b) for parcel locker delivery – the Client should prepare photographic documentation before opening and during opening of the parcel.
The Client is obliged to contact the Seller immediately in order to submit a complaint.
6.9. If damage to the Product is discovered after opening the shipment, the Client is obliged to notify the Seller within 24 hours from receipt of the shipment.
6.10. If the shipment is not collected by the Client for reasons attributable to the Client and is returned to the Seller or logistics operator, the Client shall not be entitled to a refund, due to the personalized nature of the Product.
6.11. At the Client’s request, the Seller may arrange a re-shipment of the Product at the Client’s sole expense, subject to prior determination and acceptance of the applicable costs and conditions.
6.12. The Seller may store an uncollected shipment for up to 30 days from the date of its return. After the ineffective lapse of this period, the Seller shall be entitled to cease storage of the Product without any obligation to refund the Client.
6.13. Delivery shall be deemed completed at the moment the shipment is received by the Client or a person authorized by the Client, as confirmed by a signature, electronic confirmation or shipment tracking system.
6.14. The Seller does not deliver to post office boxes (P.O. boxes). Deliveries to hotels, dormitories or temporary accommodation facilities are made at the Client’s own risk and responsibility.
6.15. Deliveries are not carried out on Saturdays, Sundays or public holidays, unless otherwise specified by the logistics operator.
6.16. Personalized Products are manufactured exclusively to the individual order of the Client and are not subject to resale. Failure to collect a shipment does not release the Client from payment obligations and does not constitute grounds for any refund, except where mandatory provisions of law provide otherwise.
§7. PRICES AND PAYMENT METHODS
7.1. Product prices displayed in the Store are expressed in the currencies available in the Store and constitute gross prices, including all mandatory price components, in particular applicable taxes, unless expressly stated otherwise in the Product description.
7.2. Product prices do not include delivery costs. Delivery costs are added to the total order value at the checkout stage. Information regarding available delivery methods and their costs is presented to the Client prior to placing the order.
7.3. The Product price indicated in the Store constitutes the final price of the Product and shall not be increased after the order has been placed, with the exception of delivery costs explicitly indicated to the Client prior to the conclusion of the Agreement.
7.4. Prices in the Store may be displayed and charged in the following currencies: EUR (euro), USD (United States dollar), GBP (British pound), PLN (Polish zloty), AUD (Australian dollar), CAD (Canadian dollar), JPY (Japanese yen), and IDR (Indonesian rupiah).
The currency applicable to a given order depends on the Client’s selection, location, or the settings of the payment system used.
7.5. Available payment methods in the Store are presented at the checkout stage and may include, in particular:
a) payment by debit or credit card (Visa, Mastercard, American Express),
7.6. Payment services in the Store are provided via external payment service providers, in particular WooPayments, a payment solution integrated with WooCommerce, operated by Automattic Inc., with its registered office at 60 29th Street #343, San Francisco, CA 94110, USA, or by its authorized payment partners.
Payment transactions are authorized and processed by licensed payment institutions in accordance with applicable laws and international security standards, including PCI DSS. The Seller does not store the Client’s payment card data.
7.7. The Client is obliged to make payment for the order within 24 hours from the moment the order is placed. If payment is not credited within this period, the Seller shall have the right to cancel the order, of which the Client shall be informed electronically.
7.8. During the order placement process, the Client may request the issuance of an invoice by providing the data required under applicable law, including a tax identification number where necessary. The invoice shall be issued in electronic form and sent to the e-mail address provided by the Client.
7.9. The Seller makes every effort to ensure that Product prices presented in the Store are accurate and up to date. The Seller reserves the right to change Product prices, provided that such changes shall not affect orders already placed and accepted for processing prior to the implementation of such changes.
7.10. For the purpose of ensuring transaction security, the Client’s payment data are processed by payment service providers in accordance with applicable security standards. The Seller does not store the Client’s payment card data. 7.11. Where a refund is required under these Terms and Conditions, the refund shall be made using the same payment method used by the Client, unless the Client expressly agrees to a different method of refund.
§8. WITHDRAWAL FROM THE AGREEMENT AND RETURNS
8.1. Due to the fact that all Products offered in the Store are personalized and made to order, manufactured according to the Client’s individual specifications and intended to meet the Client’s
individualized needs, the Client who is a Consumer or a Consumer-equivalent Entrepreneur is not entitled to withdraw from the Agreement, pursuant to Article 38(3) of the Act of 30 May 2014 on Consumer Rights and the corresponding provisions of Directive 2011/83/EU.
8.2. The Store does not accept returns of Products, regardless of:
a) the country of delivery (EU or non-EU),
b) the currency used for payment,
c) the payment method,
d) the reason indicated by the Client.
8.3. The exclusion of the right of withdrawal and the absence of a return option do not affect the Client’s statutory rights to submit a complaint in the event of non-conformity of the Product with the Agreement or the existence of physical defects, in accordance with §9 of these Terms and Conditions.
8.4. The Client expressly acknowledges and agrees that:
a) failure to collect the shipment,
b) refusal to accept delivery,
c) lack of contact with the Seller,
d) unilateral resignation from receiving the Product,
do not constitute a valid withdrawal from the Agreement and do not entitle the Client to any refund, including delivery costs.
8.5. In the event of initiating a chargeback, payment dispute or payment reversal procedure with a payment service provider or bank contrary to the provisions of these Terms and Conditions, the Seller reserves the right to:
a) submit these Terms and Conditions as evidence in the dispute procedure, b) pursue reimbursement of any unjustified refunds,
c) claim compensation for damages incurred, including administrative and legal costs, to the extent permitted by applicable law. 8.6. The Client acknowledges that placing an order for a personalized Product constitutes explicit consent to commence performance of the Agreement immediately, which results in the permanent loss of the right of withdrawal.
§9. COMPLAINTS
9.1. Legal basis and scope of liability
9.1.1. The Seller shall be liable to the Client who is a Consumer or an Entrepreneur with consumer rights for the lack of conformity of the Product with the Agreement, in accordance with the applicable provisions of law, in particular the Consumer Rights Act.
9.1.2. With respect to Clients who are not Consumers, the Seller’s liability under statutory warranty (rękojmia) is excluded to the fullest extent permitted by law, pursuant to Article 558 § 1 of the Polish Civil Code.
9.2. Scope of complaints
9.2.1. Complaints may concern exclusively:
a) physical defects of the Product,
b) non-conformity of the Product with the order resulting from the Seller’s fault, in particular defects related to workmanship, materials, or Personalization inconsistent with the order.
9.2.2. Complaints shall not apply in particular to:
a) the Client’s subjective impressions related to energy, intention, symbolism, spiritual meaning, or any alleged properties of gemstones,
b) dissatisfaction resulting from the Client’s individual beliefs, non-material expectations, or personal interpretation of the Product,
c) Products manufactured in accordance with the order where the complaint concerns an incorrectly selected ring size provided by the Client,
d) natural variations in the appearance of the Product resulting from the handmade production process, the materials used, or the individual characteristics of gemstones, provided that the Product is consistent with the order.
9.2.3. The Client bears full responsibility for selecting the correct ring size. A Product manufactured in accordance with the order shall not be subject to complaint due to an incorrect size selection.
9.2.4. Products shall not be subject to complaint if, after delivery, they have been subject to any interference, in particular resizing, repair, modification, or adjustment, carried out by the Client or third parties without the Seller’s prior written consent.
If it is determined that the Product has been subject to size manipulation or any other interference, the Seller shall have the right to refuse to accept the complaint if such interference could have affected the condition of the Product or the ability to assess its conformity with the Agreement.
9.3. Complaint submission procedure
9.3.1. Complaints may be submitted electronically by sending a notification to the following e-mail address: contact@rebrandwear.com.
9.3.2. The complaint should include:
a) the Client’s first and last name,
b) contact details (e-mail address and telephone number),
c) the order number,
d) the name of the Product concerned by the complaint,
e) a description of the reported defect or non-conformity and the date on which it was discovered, f) photographic documentation of the defect.
9.3.3. Upon receipt of the complaint, the Seller shall confirm its acceptance electronically.
9.4. Return of the complained Product
9.4.1. If it is necessary to return the Product for the purpose of examining the complaint, the Client shall be informed of the return address and further procedure.
9.4.2. The Client is obliged to properly secure the Product for transport.
9.4.3. The cost of returning the complained Product shall be borne by the Client; however, if the complaint is accepted, the Seller shall reimburse the Client for the return shipping cost in an amount corresponding to the cheapest available delivery method.
9.5. Time limit and method of complaint handling
9.5.1. The complaint shall be examined within 14 days from the date on which the Seller receives a complete complaint submission.
9.5.2. The Client shall be informed electronically of the manner in which the complaint is resolved.
9.5.3. If the complaint is accepted, the Seller may, at its sole discretion:
a) repair the Product,
b) replace the Product with a new one,
c) refund the paid amount, if repair or replacement is impossible or would involve excessive difficulty.
9.5.4. Any refund, where applicable, shall be made within 14 days from the date of the decision to accept the complaint.
If the complaint is accepted as justified, the Seller shall reimburse the Client for the cost of returning the Product to the Seller.
If the complaint is deemed unjustified, the Client shall bear the cost of returning the Product to the Seller as well as the cost of re-shipping the Product to the Client.
9.6. Complaints regarding the operation of the Store
9.6.1. The Client may submit complaints regarding the operation of the Store or electronic services provided by the Seller.
9.6.2. Complaints referred to in Section 9.6.1 shall be submitted electronically to the following address: contact@rebrandwear.com, including data enabling the identification of the Client and a description of the issue. 9.6.3. Complaints regarding the operation of the Store shall be examined within 14 business days from the date of receipt.
§10. PERSONAL DATA PROTECTION
10.1. The Seller is the controller of the personal data of Clients processed in connection with the use of the Store and the conclusion of Agreements.
10.2. Clients’ personal data are processed in accordance with applicable law, in particular data protection regulations, including the General Data Protection Regulation (GDPR), and in accordance with the principles set out in the Privacy Policy. 10.3. Detailed information regarding the scope, purposes, legal bases and methods of processing personal data, as well as the rights of Clients in connection with the processing of their personal data, is set out in the Privacy Policy available in the Store.
§11. NEWSLETTER AND AVAILABILITY NOTIFICATIONS
11.1. The Customer may subscribe to the Newsletter by providing an e-mail address.
11.2. The Newsletter service is free of charge and can be canceled at any time.
11.3. The Customer may request a notification regarding the availability of a Product.
11.4. The Store agrees not to share Newsletter subscribers’ e-mail addresses with third parties.
11.5. The Customer may unsubscribe from the Newsletter at any time by clicking the appropriate link in the e-mail message.
§12. GOVERNING LAW AND JURISDICTION
12.1. These Terms and Conditions and any agreements concluded through the Store shall be governed by and construed in accordance with the laws of the Republic of Poland.
12.2. In relation to Clients who are Consumers, the choice of Polish law shall not deprive the Consumer of the protection afforded to them under mandatory provisions of the law of the country of their habitual residence, in accordance with applicable international and European Union regulations.
12.3. Any disputes arising out of or in connection with the Agreements concluded through the Store shall be subject to the jurisdiction of the competent courts of the Republic of Poland, unless mandatory provisions of law provide otherwise. 11.4. The Seller does not consent to out-of-court dispute resolution mechanisms, including alternative dispute resolution (ADR) or online dispute resolution (ODR), unless such consent is expressly required by mandatory provisions of law.
§13. SELLER’S INTELLECTUAL PROPERTY
13.1. All elements comprising the Store, in particular:
a) the Store name,
b) the trademark and logo,
c) content published in the Store, including Product descriptions and photographs, d) the graphic layout, interface, software, source code, and databases,
constitute the property of the Seller or entities with whom the Seller has entered into relevant agreements, and are protected by applicable laws, in particular copyright law, industrial property law, and regulations on combating unfair competition, including the laws of the European Union.
13.2. Any use of the Store elements referred to in Section 12.1 above, in particular copying, distributing, modifying, or using them for commercial purposes, without the Seller’s prior and explicit consent, is strictly prohibited.
§14. OUT-OF-COURT DISPUTE RESOLUTION
14.1. A Client who is a Consumer has the right to use out-of-court methods for handling complaints and pursuing claims, in accordance with applicable provisions of law.
14.2. Detailed information on out-of-court consumer dispute resolution methods is available in particular from:
a) district (municipal) consumer ombudsmen,
b) non-governmental organizations involved in consumer protection,
c) Regional Inspectorates of the Trade Inspection,
d) the website of the Polish Office of Competition and Consumer Protection (UOKiK): www.uokik.gov.pl.
14.3. The Consumer may also use the Online Dispute Resolution (ODR) platform, available at: http://ec.europa.eu/consumers/odr/
§15. FINAL PROVISIONS
15.1. These Terms and Conditions and any Agreements concluded on their basis shall be governed by Polish law.
15.2. The choice of Polish law shall not deprive the Consumer of the protection afforded by mandatory provisions of the law of the country of the Consumer’s habitual residence within the European Union.
15.3. Clients residing outside the territory of the European Union acknowledge that Agreements concluded through the Store are governed by Polish law.
15.4. The current version of the Terms and Conditions shall apply as of 30 January 2026.