RETURNS
You have 14 days to return your order from the moment you receive the package. The product must be returned in its original, undamaged condition, with all original tags (including the sewn-in tag, logo tag, and the hang tag attached to the product), which must not be removed or damaged. If any tags are missing, damaged, or destroyed, an appropriate amount will be deducted from your refund. The product should be returned in the same condition in which it was sent to you, including the original packaging.
Download the return form, fill it out, and send it via email to: shop@rebrandt.pl.
Send your package to the following address:
Rebrandt
ul. Toporczyków 16
03-265 Warszawa Poland
Once we receive your package, we will refund your payment within 14 days. Return shipping costs are covered by you.
EXCHANGES
If you want to exchange a product for a different size or colour, you have 14 days from the date of receiving your order. Just contact us by email through the CONTACT page (click here) – ustalimy szczegóły wymiany.
The product to be exchanged must be in perfect condition, with original tags and packaging.
If the requested size or variant is available when we receive your return, we will ship it to you as soon as possible. If not, we will issue a refund instead.
Address for exchanges:
Rebrandt
ul. Toporczyków 16
03-265 Warszawa Poland
COMPLAINTS
If something happens to your product, you have the right to file a complaint. We have 14 days to process it from the moment we receive your parcel.
Please write to us at: shop@rebrandt.pl, providing your order number, a description of the defect, and photos showing the issue.
Fill in the complaint form and send it to: shop@rebrandt.pl.
Send your package to the following address:
Rebrandt
ul. Toporczyków 16
03-265 Warszawa Poland
If you have any questions, feel free to contact us at: shop@rebrandt.pl – we’re happy to help!